Electronic Visit Verification

“Electronic Visit Verification” (EVV for short) is an electronic timekeeping system used to record when services are provided to Medicaid members who get certain Home Based Services (HCBS).

This is a requirement of a federal law called the 21st Century CURES Act. All states must have EVV systems for workers who provide certain in-home Medicaid services.

EVV is not required when care providers live in the same home as the client they provide services to. This is referred to as “Live In Exempt”.

EVV is not required when services are provided entirely outside of the client’s home. Services provided outside the client’s home are considered “Community” services, which are exempt from EVV.

For the Developmental Services program, EVV is only required for Respite and Home Supports services.

Yes. EVV is only a time-keeping system; it does not replace timesheets. To receive payment, you must continue to submit timesheets.

Yes. You can continue to submit paper timesheets.

For paper timesheet users, fill in “Yes” to the question “Do you live with the person you provided care to?” if the employee lives in the same home as the client.

For eTimesheet users, check the “Live In Exempt” checkbox if the employee lives in the same home as the client.

Record the location of service as “Community”, for any service provided outside the home of the client.

You can record services using either an automated phone line, the Vermont Telephone Visit Verification system, or an app, Sandata Mobile Connect.

You can contact the EVV Department at ARIS Solutions, 1 (800) 798-1658 option 2, for assistance with EVV. You can also email the EVV team at evv@arissolutions.org.